PPS Server's web administrative module has following
features.
Trading Partner Portal
Agent & Distributor Management
– Multiple Agent/Distributor consolidated in the
same view
– Assignment of toll free numbers to the promotions
– Ability to define promotions and link it with
different customers
– Automatic Invoice Generation based on Agent/Distributor
activities.
– Multiple Currency Support
– Control can be given to Agents/Distributors
to create their own rate plans and promotions.
Prepaid Management
– Web as well as traditional pin creation approaches
– Batch based pin generation
– Ability to activate, deactivate specific pins
or the batches
– Reports for the card printers
– Filter based History collection
Post paid management
User Management
– Separation of Administration & Customer/Agent
based functionality
– Administrator can monitor overall activity and
gets consolidated views.
Rate Management:
Main Features
- Real Time Rating as well as Post Rate Application
on CDR’s available
- On the fly Profitability Prediction
- Import Rates from the Excel files…
Rate Details
- Rating supported for Long Distance, International
and various custom class of services
- Each Rate record is Uniquely Identified by Numbering
Plan Area
- Inbound and Outbound Rate configuration
- Wholesale and Retail for Inbound as well as outbound
rates
- Flat, Weekend, Nights and holiday rates
- Minimum Time interval as well as Incremental time
- Rate Multipliers and Mid call rating
- Delayed activation of specific rates Customer Service:
- Ability to identify account records from Card number
as well as serial number
- Web Service enables consumer requests/issues directly
to Customer Service Representative (without even single
phone call)
- Amount Limits on Customer service representative transactions
- Integrated Customer Service with CDRs
- Ability to activate/deactivate specific pin
Reporting:
– Configurable off-peak time to generate reports
– API as well as Database structures available
for the independent developer.
– Fix Rate Custom Report Development on specific
requirement
Out of the box reports
– Graphs & Text based reports with Access
number, dates, hour and destination number based filtering
as well as hour based grouping
– Traffic Analysis Reports (Call time duration
statistics, Traffic Distribution (LCR), Success &
Failure Ratios (ACR), Quality of Service Reports
– Activity Reports (Adjustments by Agents, Adjustment
by rate plans, Sweeps Activity)
– Profit/Loss Report
